use of this technology solution in
        
        
          India, and now it is being adopted
        
        
          by other players in the industry.
        
        
          TTN’s on‐air graphics presentation
        
        
          is powered by use of software
        
        
          applications developed in‐house –
        
        
          optimising resources and enhancing
        
        
          screen presentation.
        
        
          We have integrated new‐media
        
        
          content from different platforms
        
        
          like mobile and web with the
        
        
          channel content thus enabling
        
        
          convergence on TV and driving up
        
        
          the interactivity of its channels.
        
        
          
            Which trends for consumption do
          
        
        
          
            you see?
          
        
        
          With growing internet penetration
        
        
          – and lately this is being driven by
        
        
          mobile rather than PC – there is
        
        
          also growing consumption of
        
        
          content via the internet on mobile
        
        
          devices. At present, TV on mobile is
        
        
          only an add‐on as revenue models,
        
        
          access and sharing of revenues are
        
        
          yet to grow. TV remains the
        
        
          dominant medium when it comes
        
        
          to audio‐visual content. And social
        
        
          media is definitely contributing to
        
        
          the ‘discoverability’ of content and
        
        
          that in fact helps lead more viewers
        
        
          to the TV medium.
        
        
          TTN has content and
        
        
          engagement offerings across digital
        
        
          platforms: live streaming of our
        
        
          channels on the web and mobile, or
        
        
          interactive and informative
        
        
          websites, or active following and
        
        
          engagement on social media
        
        
          networks. zoOm is the largest
        
        
          Indian TV brand on social media in
        
        
          the world with over 830m views on
        
        
          zoOm’s YouTube channel, over
        
        
          5.6m fans on its Facebook page,
        
        
          over 300,000 followers of the zoOm
        
        
          Twitter handle, over 1.3m people in
        
        
          its circle on Google+ and a growing
        
        
          presence across other networks
        
        
          such as Socialcam, Dailymotion,
        
        
          tumblr, pinterest, etc. In the last 12
        
        
          months TIMES NOW has seen a
        
        
          growth of over 150% in its fanbase
        
        
          on Facebook, a four‐fold increase in
        
        
          subscriber base and over 40%
        
        
          growth in views on YouTube, and
        
        
          its Twitter following has multiplied
        
        
          by eight times.
        
        
          Entertainment and news are the
        
        
          most sought after content buckets. In
        
        
          India the audience skew on the
        
        
          internet is young and entertainment
        
        
          definitely scores high on their
        
        
          content needs.
        
        
          
            How big is engagement with the
          
        
        
          
            second screen?
          
        
        
          Parallel second‐screen engagement
        
        
          is not as big in India yet as in the
        
        
          West. Even there various studies
        
        
          have shown that second screen
        
        
          interactions while consuming
        
        
          content on TV are not necessarily
        
        
          content‐centric interactions but
        
        
          rather parallel social chatter. It is an
        
        
          exciting area for us though and
        
        
          given our dominating presence
        
        
          across the digital and social media
        
        
          networks we are geared to actively
        
        
          engage our audiences on the
        
        
          second screen as well.
        
        
          
            Which audiences do you target?
          
        
        
          Three broad audience groups – one,
        
        
          urban, upscale Indians in the metros,
        
        
          tier 1 and 2 cities. Second, our
        
        
          entertainment brands service the
        
        
          more youthful audience. And at an
        
        
          international level, we service the
        
        
          large Indian diaspora spread across
        
        
          the globe seeking to connect with
        
        
          India through news and entertainment.
        
        
          
            What impact are you making?
          
        
        
          Television Audience Measurement
        
        
          (TAM) ratings have been one of the
        
        
          major metrics to measure viewer‐
        
        
          ship and implied impact so far.
        
        
          However, the system has its flaws
        
        
          and the industry is currently
        
        
          working on creating a new, more
        
        
          representative and secure measure‐
        
        
          ment system.
        
        
          We have always had direct
        
        
          interactions with our viewers and
        
        
          with the growing use of social
        
        
          media platforms we are able to get
        
        
          even better feedback. More
        
        
          importantly, for a channel like
        
        
          TIMES NOW the true measure of
        
        
          impact is its ability to shape the
        
        
          perception of the nation, set the
        
        
          agenda for discussion on issues that
        
        
          really matter to the citizens of this
        
        
          country and be the catalyst of
        
        
          change in the socio‐political
        
        
          environment of the country.
        
        
          In the case of ET NOW, we see true
        
        
          impact in the fact that its incisive
        
        
          analysis and recommendations
        
        
          actually help its viewers make
        
        
          better sense of the economic and
        
        
          investment environment at a macro
        
        
          as well as micro level, eventually
        
        
          helping them grow their business
        
        
          and wealth.
        
        
          
            What about the competition?
          
        
        
          All our channel brands operate in
        
        
          the paid C&S environment and are
        
        
          leaders in their respective categories.
        
        
          In most of the categories our
        
        
          channels have displaced legacy
        
        
          leaders to take the top spot within a
        
        
          short span of time. Doordarshan
        
        
          channels service a distinctly
        
        
          different audience segment than
        
        
          that addressed by the TTN
        
        
          channels and hence are not
        
        
          significant direct competition to our
        
        
          brands.
        
        
          
            How difficult is it to attract
          
        
        
          
            advertising revenue?
          
        
        
          The current environment is
        
        
          certainly challenging with weak
        
        
          market sentiment following the
        
        
          economic slowdown of 2012 and
        
        
          advertising spends have remained
        
        
          muted. However, TTN has been
        
        
          able to drive double‐digit growth of
        
        
          the top line over the previous fiscal
        
        
          year and each of the channel brands
        
        
          are successfully increasing their ad
        
        
          rates in line with their audience
        
        
          delivery. This is where our focus on
        
        
          premium differentiated content
        
        
          comes into play as it gives our
        
        
          brands a higher power ratio
        
        
          compared to our competitors. We
        
        
          have consistently demonstrated ROI
        
        
          for our customers and that keeps
        
        
          them coming back to us for more.
        
        
          “
        
        
          ”
        
        
          Our
        
        
          premium
        
        
          differenti-
        
        
          ated
        
        
          content
        
        
          gives our
        
        
          brands a
        
        
          higher
        
        
          power
        
        
          ratio
        
        
          THE CHANNEL
        
        
          |
        
        
          CONTENT
        
        
          48
        
        
          |
        
        
          ISSUE 1 2014
        
        
          |
        
        
          THE CHANNEL