The World Teleport Association (WTA) today announced that Arqiva Satellite & Media’s Chalfont Grove Teleport (London) has achieved Tier 4 Full Certification under WTA’s Teleport Certification Program. Tier 4 is the highest level of certification available under the program.
The program proceeds through two phases. Teleport operators apply for provisional certification by completing a +170-item questionnaire and submitting this self-reported data to WTA. The Association analyzes the data based on standards established by its Certification Committee and issues a Provisional Certification. The teleport then has six months to achieve Full Certification, which requires a thorough site inspection by a WTA auditor to validate the information in the questionnaire and identify additional factors that may positively or negatively affect the score. Full Certification is issued at a Tier number from 1 through 4, of which 4 represents the highest degree of excellence, and remains in effect for 3 years. The auditor also provides a report recommending additional improvements that can maintain or raise the facility’s performance.
“Arqiva Satellite & Media benchmarks itself against the highest international standards ranging from Safety, Health, Environment, Quality, Energy and Security,” said David Crawford, Managing Director, Satellite & Media, Arqiva. “Our customers expect the best so it was an easy decision to begin the WTA teleport accreditation process starting at the Chalfont Grove facility. Chalfont is home to our play out operations, part of our vast uplink and data centre resources as well as being a key node on our multi Tb fibre network.
“Achieving a Tier 4 rating, the highest of four quality tiers, is a terrific endorsement of our ongoing investment in service excellence, infrastructure, technology, people and process. This is a significant accolade but we continue to invest in those areas to ensure that we remain the industry leader – by any benchmark.”
“The Arqiva name has long been synonymous with the highest quality of teleport operation,” said WTA executive director Robert Bell. “The value of Certification is in providing independent, third-party confirmation of the engineering and operational factors that contribute to that quality.”
WTA’s Teleport Certification Program serves both teleport operators and their customers by creating an objective, transparent, and internationally accepted method for teleport operators to document the quality of their operations for customers and strategic partners. It also provides a means for customers to select teleport vendors delivering the price-performance level that is appropriate for their applications.